River, Inc. strongly encourages our retail customers to purchase from
their local dealership whenever possible due to the following factors:
Dealers are as a rule, independently owned and operated businesses.
Outside of those customers they personally sold products to, they
are not contractually obligated to perform warranty service on Forest
River products that were purchased elsewhere. There may be
an occasion that you would be required to return to the point of purchase
to satisfy warranty requirements.
- Although many dealerships
will eventually service products not purchased at their place of business,
they will usually take care of their customers and other Forest River
customers who are traveling away from their local dealer as they would
- Local purchases
allow a customer to establish a relationship with a dealer close to
home. This relationship provides the customer with a convenient location
for service and support from a "home town" professional.
- The opportunity
for a thorough PDI (Pre Delivery Inspection) and product orientation
is an additional benefit of buying from your local dealer. Further providing
the opportunity for refresher courses or the ability to get questions
answered much more conveniently.
- For our Canadian
customers, there are also requirements which must be met to bring an
RV purchased out of the country to their home. Although not insurmountable,
these requirements may involve such things as additional inspections
and certifications, taxes and fees. Your local Canadian Dealer is a
professional at meeting these requirements.
Forest River's goal
is for all RV Owners to fully enjoy their RV experience. In light of this
goal, and considering the advantages of buying local, we encourage you
to be thorough when determining what product to purchase and which dealer
to purchase it from as both are key to your ultimate satisfaction and
the realization of your dreams.